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Integration: Spotler MailPro

The integration between Spotler MailPro and Spotler Message connects email marketing data, groups, and automation workflows from Spotler MailPro with the SMS and WhatsApp capabilities of Spotler Message. After configuration, Spotler MailPro groups are shown as lists in Spotler Message, and SMS or WhatsApp messages can be sent from Spotler MailPro through Spotler Message.

On this page, the following topics are covered:

What does the integration between Spotler MailPro and Spotler Message do?

The integration connects Spotler MailPro with Spotler Message so users can combine email marketing, groups, automations, SMS, and WhatsApp in connected customer journeys.

After configuration, Spotler MailPro can:

  1. Show MailPro groups as lists in Spotler Message.
  2. Send SMS and WhatsApp messages from Spotler MailPro.
  3. Use SMS and WhatsApp in MailPro automations.

1. Show MailPro groups as lists in Spotler Message

Groups in Spotler MailPro can be shown as lists in Spotler Message. A group in Spotler MailPro can be based on profile data, campaign engagement, automations, subscriptions, customer behavior, CRM data, or custom segmentation rules.

Use groups from Spotler MailPro in Spotler Message

Users create and manage groups in Spotler MailPro. After the integration is configured, these MailPro groups are available in Spotler Message via Campaigns > Lists > Spotler MailPro.

This makes it possible to use MailPro groups for SMS and WhatsApp campaigns in Spotler Message without manually rebuilding the same audience in Spotler Message.

Examples include:

  • Sending an SMS campaign to a group created in Spotler MailPro.
  • Sending a WhatsApp campaign to contacts from a MailPro group.
  • Using MailPro profile fields as dynamic placeholders in Spotler Message.
  • Keeping messaging campaigns aligned with email marketing segmentation.

2. Send SMS and WhatsApp messages from Spotler MailPro

The integration also allows users to send SMS and WhatsApp messages from Spotler MailPro through Spotler Message.

In Spotler MailPro, users create messages in Content > Messages. These messages are linked to a messaging sender. The messaging sender connects Spotler MailPro to Spotler Message and determines whether the message is sent as an SMS message or a WhatsApp message.

WhatsApp messages in Spotler MailPro use WhatsApp templates from Spotler Message. SMS and WhatsApp messages can be sent from Spotler MailPro through supported sendout methods.

Examples include:

  • Sending an SMS message to a selected group from Spotler MailPro.
  • Sending a WhatsApp message through a bulk sendout in Spotler MailPro.
  • Using a WhatsApp template from Spotler Message in a MailPro message.
  • Sending SMS or WhatsApp messages from MailPro using a configured messaging sender.

3. Use SMS and WhatsApp in MailPro automations

SMS and WhatsApp messages can be used in Spotler MailPro automations. This allows users to enrich email campaigns with messaging touchpoints.

In Flow Builder, the action Send message can send an SMS or WhatsApp message as part of an automated journey. This makes it possible to combine email and messaging actions in the same customer journey.

Examples include:

  • Sending a WhatsApp follow-up when a contact did not open an email campaign.
  • Sending an SMS reminder as part of an automated journey.
  • Combining email, SMS, and WhatsApp in one customer lifecycle flow.
  • Sending time-sensitive updates through SMS while email remains the main communication channel.

These capabilities help users combine email marketing and messaging communication across Spotler MailPro and Spotler Message.

How do you enable the Spotler MailPro integration?

To configure the integration between Spotler MailPro and Spotler Message, the function must first be made available for the account. After activation, the integration is completed by configuring the required messaging channel in Spotler Message, creating an API key in Spotler Message, and entering that API key in the messaging sender setup in Spotler MailPro.

Requirements

Requirement Description
Spotler MailPro and Spotler Message Your organization needs access to both Spotler MailPro and Spotler Message.
Activation by account manager The integration must be made available before users can complete the setup. Contact your account manager if you want to use the integration.
SMS or WhatsApp channel in Spotler Message At least one messaging channel must be available in Spotler Message. Add the SMS channel for SMS campaigns and add the WhatsApp Business channel for WhatsApp campaigns.
Spotler Message API key An API key must be created in Spotler Message.
Messaging sender in Spotler MailPro A messaging sender must be configured in Spotler MailPro. The API key from Spotler Message is entered in the messaging sender setup.
Groups in Spotler MailPro Groups must be created and managed in Spotler MailPro. These groups are then shown as lists in Spotler Message.

Step 1: Contact your account manager

Contact your account manager if you want to use the integration between Spotler MailPro and Spotler Message.

The function must be made available before users can complete the setup in Spotler MailPro and Spotler Message.

Step 2: Configure the required channel in Spotler Message

Configure the messaging channel that users want to use in Spotler Message.

Use the WhatsApp Business channel for WhatsApp campaigns. Use the SMS channel for SMS campaigns. At least one of these channels must be available before users can send messages through the integration.

Step 3: Create an API key in Spotler Message

Create an API key in Spotler Message. This API key is used to connect Spotler Message with Spotler MailPro.

  1. Open Spotler Message.
  2. Go to Settings > Integrations.
  3. Click Add.
  4. Select API Key.
  5. Create an API key for the Spotler MailPro integration.

Read more about creating integrations in Spotler Message in Integrations.

Step 4: Configure the messaging sender in Spotler MailPro

Enter the API key from Spotler Message in the messaging sender setup in Spotler MailPro.

Messaging senders are managed in Spotler MailPro via Setup > Campaign > Messaging Senders. A messaging sender defines the sender and messaging service used by Spotler MailPro.

  1. Open Spotler MailPro.
  2. Go to Setup > Campaign > Messaging Senders.
  3. Create or edit the messaging sender.
  4. Enter the required sender details.
  5. Paste the API key from Spotler Message.
  6. Save the messaging sender.

Read more about completing this setup in Spotler MailPro in Messaging Senders in Setup.

Step 5: Open MailPro groups as lists in Spotler Message

MailPro groups are created and managed in Spotler MailPro. After the integration is configured, these groups are shown as lists in Spotler Message.

  1. Open Spotler Message.
  2. Go to Campaigns > Lists.
  3. Open the Spotler MailPro list option.
  4. Select the MailPro group that you want to use in a campaign.

You do not add or create MailPro groups in Spotler Message. Create or update the group in Spotler MailPro. The group is then available in Spotler Message through the Spotler MailPro list option.

What is the result?

After the integration is configured, users can use Spotler MailPro and Spotler Message together for email, SMS, and WhatsApp communication.

Spotler MailPro groups are shown as lists in Spotler Message, and SMS or WhatsApp messages can be sent from Spotler MailPro through Spotler Message. Users can also use SMS and WhatsApp messages in MailPro automations, which makes it possible to enrich email journeys with messaging touchpoints.